Billing Management
The Billing Management feature in the PowerSmart App is very useful and makes it easier than ever to stay on top of your electricity expenses and management related information. With just a few taps, you can access and manage all your billing information and details.
Key Features for Billing Mana-gement
1. Monthly Bill Access in App
Check your latest electricity bill anytime, anywhere. The app which is power smart app displays all essential details — total amount, consumed units, billing month, due date, and surcharge (if applicable) in a clean, easy-to-read format. No need to wait for a paper bill or visit the office.
2. Payment Status Tracking
Quickly find out if your bill is marked as paid or unpaid. Real-time payment updates ensure you never miss a due date. If unpaid, the app reminds you before the penalty period starts, helping you avoid late fees and power disconnection.
3. Complete Billing History
Access all your previous bills in one place. View, download, or print past invoices with just a few taps. The history section helps you analyze your energy usage patterns, compare costs month-to-month, and keep records for tax or budgeting purposes.
4. Reference Number Lookup
Enter your unique reference number to retrieve the exact bill details for your connection. This feature is perfect for tenants, landlords, or multiple property owners who need to manage bills for more than one meter.
5. Pay Bills Online
Pay your electricity bills instantly through the app using a variety of payment options — debit/credit card, mobile wallets, or online banking. Payments are processed through secure channels, and you receive instant confirmation for your records.
6. Due Date Extension Request
Facing delays? Request an extension for your bill payment date directly from the app. This request is forwarded to the electricity provider for approval, saving you a trip to their office and preventing service disruption.
7. Estimate Bill
Enter your meter reading or expected usage, and the app will calculate an estimated bill amount based on your tariff and unit rate. This helps you plan your monthly expenses and avoid bill shock at the end of the month.
8. Self Reading Submission
Submit your own meter reading to ensure accurate billing. Simply enter the reading or upload a photo of your meter, and the system will update your bill accordingly. This is especially useful in cases of faulty meters or estimated billing disputes.
9. Secure Access
All your billing data is encrypted and stored using advanced security protocols. Two-factor authentication and secure logins keep your personal and financial information safe from unauthorized access.
With PowerSmart’s Billing Management, you’re always in control of your electricity payments — informed, organized, and stress-free.